Frequently Asked Questions

How do I report general maintenance & what does this cover?

For day to day General Maintenance please use our help desk system.

Items within the box under General Maintenance Request are covered. 


Emergency Water Leaks and Blocked Drains are not covered under General Maintenance.

For an emergency plumbing or drains - please call 0800 247 999 (lines open 24/7)


Electrical Appliances are not covered under General Maintenance.

For service or repair of an Kitchen Appliance like a washing machine - please call 0800 048 1000 



 Last updated Wed, 18 Jan 2017 12:00am

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