Professional Lets Customer Support - available to you 24/7. 

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Our maintenance schedule runs on the first and third Monday of every month. You will be automatically reminded 5 days before, so you can report any issues that you may have. Issues raised after this time, will be moved to the next scheduled visit. In order to streamline customer service and maintenance requests, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Office hours: 9am - 5pm Monday to Friday. 

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We provide archives and history of all your current and past support requests complete with responses.

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Be sure to browse our Frequently Asked Questions (FAQs), before opening a ticket.

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